Jobs Board<br>

We are a multidisciplinary marketing agency operating at the intersection of where youth meets culture. Concept-driven yet channel-agnostic, we create work that ensures your brand is everywhere your audience is. Your audience thinks differently, and so should you.<br>

Raptor exists to bridge the gap between brands and the real lives of young people.

We help our clients rise to this challenge by creating work that speaks for young people, not at them. We inherently understand the nuances of what it means to be young today - because we are the youth of today.

We listen to their perspectives, we collaborate within their communities, and we contribute to the same sub-cultures that matter most to them.

We represent youth perspective

<html><head></head><body><div><strong>Account Executive/Community Manager (UK &amp; Germany)</strong></div>
<div><br><strong>Overview</strong><br>Raptor exists to bridge the gap between brands and the real lives of young people. We are a multidisciplinary marketing agency operating at the intersection of where youth meets culture.</div>
<div>&nbsp;</div>
<div>In today's ever-evolving cultural landscape, young audiences expect more from the companies they engage with. Authenticity is non-negotiable, and brands must speak to youth culture in ways that resonate deeply and authentically. At Raptor, we help our clients navigate this complex landscape by tapping into the real voices and lived experiences of young people around the world.</div>
<div>&nbsp;</div>
<div>With a global insight network of over 10,000 young people, we're constantly connected to the evolving youth landscape. This direct access allows us to decode what engages and motivates young audiences, ensuring every campaign we create resonates personally, collectively and culturally. Whether through immersive live experiences, content creation, social-first storytelling, brand partnerships or large-scale sampling campaigns, we design work that meets young people where they are—online, on campus and in real life.</div>
<div>&nbsp;</div>
<div>Headquartered in the UK, with teams across Europe and North America, we partner with global, culture-led brands including Tinder, Jägermeister, Samsung, Canon and Deliveroo to create campaigns that drive relevance and long-term impact.</div>
<div>&nbsp;</div>
<div><strong><em>This role will initially be offered on a contract basis, with the opportunity to progress into a longer-term contract or permanent position for the right candidate.</em></strong></div>
<div>&nbsp;</div>
<div>&nbsp;</div>
<div><strong>About You</strong><br>You're a strong communicator who is passionate about people. You know how to build meaningful relationships and have a keen eye for identifying great talent. You're organised, adaptable and thrive in fast-paced environments. Whether it's recruiting the perfect brand ambassador or managing logistics and client communications you're always one step ahead.</div>
<div>You understand how digital, social and experiential marketing come together, and you're excited to connect the right people to the right campaigns. You're confident liaising with both clients and talent and have a genuine passion for youth culture and how youth community drives successful marketing outcomes.</div>
<div>As this role will support campaigns across both the UK and German, you are fluent in both German and English and have a strong understanding of German student life, university culture and the nuances of studying in Germany. You understand what motivates students, how to engage them authentically, and how campus culture differs across regions.</div>
<div>You're based in London (or within easy commuting distance) and are happy to travel regularly throughout the UK and France to support recruitment, client meetings and campaign delivery.</div>
<div>An interest in technology, innovation and emerging consumer trends would be a distinct advantage.</div>
<div>You're not just about filling roles - you care about creating impactful brand connections and student communities &nbsp;through the people you bring on board. You keep projects running smoothly, confidently manage multiple priorities and bring a positive, solutions-focused mindset to everything you do.</div>
<div>&nbsp;</div>
<div>&nbsp;</div>
<div>
<div><strong>The Role</strong></div>
<ul>
<li>Support the recruitment, onboarding and management of brand ambassadors for client campaigns across the UK and Germany.</li>
<li>Build and grow Raptor's German student ambassador network through proactive campus recruitment and relationship building.</li>
<li>Coordinate brand ambassador schedules, ensuring campaigns are staffed with the right talent.</li>
<li>Manage brand ambassador social content, reviewing and approving submissions to ensure alignment with campaign objectives.</li>
<li>Develop strong working relationships with clients, understanding their community requirements and campaign objectives.</li>
<li>Act as the primary point of contact for brand ambassadors, providing ongoing support and clear communication.</li>
<li>Create staffing profiles and talent presentations for client approval.</li>
<li>Arrange meetings and liaise with clients to understand campaign staffing needs.</li>
<li>Monitor live campaigns to ensure seamless execution and resolve staffing issues quickly.</li>
<li>Support quality control of ambassador performance across both digital and live activations.</li>
<li>Write status reports and contact reports to keep clients and internal teams informed.</li>
<li>Facilitate youth insight sessions to support wider agency campaigns.</li>
<li>Support budget management, ensuring staffing costs remain aligned with campaign budgets.</li>
<li>Visit universities and campuses across the UK and France to drive recruitment and increase awareness of ambassador opportunities.</li>
<li>Maintain accurate staffing records and complete administrative tasks to keep recruitment processes efficient.</li>
</ul>
&nbsp;&nbsp;</div>
<div>
<div><strong>Experience</strong></div>
<ul>
<li>This role is ideal for someone looking to build a career in marketing, talent management, experiential events or youth marketing.</li>
<li>Previous experience in recruitment, staffing, events, hospitality, campus marketing, student ambassador programmes or customer-facing roles is beneficial but not essential.</li>
<li>Fluent in both German and English (spoken and written) is essential.</li>
<li>A genuine understanding of French student life, university culture and the higher education landscape in France.</li>
<li>Strong organisational skills with the ability to manage multiple tasks and priorities.</li>
<li>Excellent communication and interpersonal skills, with confidence speaking to clients, ambassadors and colleagues.</li>
<li>Comfortable using digital tools such as Google Workspace or Microsoft Office, with a willingness to learn new platforms.</li>
<li>An interest in youth culture, social media, experiential marketing and brand experiences.</li>
<li>Interest in technology, innovation and emerging consumer trends would be an advantage.</li>
<li>A proactive attitude, willingness to learn and the ability to work independently as well as part of a team.</li>
<li>Based in London (or able to commute), with the flexibility to travel regularly throughout the UK and Germany.</li>
</ul>
&nbsp;</div>
<div><strong>Key Competencies</strong><br>Communication – You're confident communicating with clients, brand ambassadors and internal teams, building trusted relationships across multiple markets.</div>
<div>Recruitment &amp; Talent Management – You know how to source, recruit and develop exceptional ambassador talent while maintaining a strong and engaged community.</div>
<div>Cross-Cultural Understanding – You understand the differences between UK and German student culture and can adapt recruitment and engagement strategies accordingly.</div>
<div>Project Delivery – You're highly organised and detail-oriented, ensuring staffing and ambassador programmes run smoothly and contribute to wider campaign success.</div>
<div>Collaboration – You work closely with strategy, creative and client services teams to ensure staffing plans align with campaign objectives.</div>
<div>Executional Excellence – You take pride in delivering well-organised, high-quality campaigns and ensuring the people representing our clients genuinely reflect the audiences they are engaging.</div>
<div>&nbsp;</div></body></html>

Account Executive/Community Manager (UK & Germany)

<html><head></head><body><div><strong>Account Executive/Community Manager (France)</strong></div>
<div><br><strong>Overview</strong><br>Raptor exists to bridge the gap between brands and the real lives of young people. We are a multidisciplinary marketing agency operating at the intersection of where youth meets culture.</div>
<div>&nbsp;</div>
<div>In today's ever-evolving cultural landscape, young audiences expect more from the companies they engage with. Authenticity is non-negotiable, and brands must speak to youth culture in ways that resonate deeply and authentically. At Raptor, we help our clients navigate this complex landscape by tapping into the real voices and lived experiences of young people around the world.</div>
<div>&nbsp;</div>
<div>With a global insight network of over 10,000 young people, we're constantly connected to the evolving youth landscape. This direct access allows us to decode what engages and motivates young audiences, ensuring every campaign we create resonates personally, collectively and culturally. Whether through immersive live experiences, content creation, social-first storytelling, brand partnerships or large-scale sampling campaigns, we design work that meets young people where they are—online, on campus and in real life.</div>
<div>&nbsp;</div>
<div>Headquartered in the UK, with teams across Europe and North America, we partner with global, culture-led brands including Tinder, Jägermeister, Samsung, Canon and Deliveroo to create campaigns that drive relevance and long-term impact.</div>
<div>&nbsp;</div>
<div><strong><em>This role will initially be offered on a contract basis, with the opportunity to progress into a longer-term contract or permanent position for the right candidate.</em></strong></div>
<div>&nbsp;</div>
<div>&nbsp;</div>
<div><strong>About You</strong><br>You're a strong communicator who is passionate about people. You know how to build meaningful relationships and have a keen eye for identifying great talent. You're organised, adaptable and thrive in fast-paced environments. Whether it's recruiting the perfect brand ambassador or managing logistics and client communications you're always one step ahead.</div>
<div>You understand how digital, social and experiential marketing come together, and you're excited to connect the right people to the right campaigns. You're confident liaising with both clients and talent and have a genuine passion for youth culture and how youth community drives successful marketing outcomes.</div>
<div>As this role will support campaigns across both the UK and France, you are fluent in both French and English and have a strong understanding of French student life, university culture and the nuances of studying in France. You understand what motivates students, how to engage them authentically, and how campus culture differs across regions.</div>
<div>You're based in London (or within easy commuting distance) and are happy to travel regularly throughout the UK and France to support recruitment, client meetings and campaign delivery.</div>
<div>An interest in technology, innovation and emerging consumer trends would be a distinct advantage.</div>
<div>You're not just about filling roles - you care about creating impactful brand connections and student communities &nbsp;through the people you bring on board. You keep projects running smoothly, confidently manage multiple priorities and bring a positive, solutions-focused mindset to everything you do.</div>
<div>&nbsp;</div>
<div>&nbsp;</div>
<div>
<div><strong>The Role</strong></div>
<ul>
<li>Support the recruitment, onboarding and management of brand ambassadors for client campaigns across the UK and France.</li>
<li>Build and grow Raptor's French student ambassador network through proactive campus recruitment and relationship building.</li>
<li>Coordinate brand ambassador schedules, ensuring campaigns are staffed with the right talent.</li>
<li>Manage brand ambassador social content, reviewing and approving submissions to ensure alignment with campaign objectives.</li>
<li>Develop strong working relationships with clients, understanding their community requirements and campaign objectives.</li>
<li>Act as the primary point of contact for brand ambassadors, providing ongoing support and clear communication.</li>
<li>Create staffing profiles and talent presentations for client approval.</li>
<li>Arrange meetings and liaise with clients to understand campaign staffing needs.</li>
<li>Monitor live campaigns to ensure seamless execution and resolve staffing issues quickly.</li>
<li>Support quality control of ambassador performance across both digital and live activations.</li>
<li>Write status reports and contact reports to keep clients and internal teams informed.</li>
<li>Facilitate youth insight sessions to support wider agency campaigns.</li>
<li>Support budget management, ensuring staffing costs remain aligned with campaign budgets.</li>
<li>Visit universities and campuses across the UK and France to drive recruitment and increase awareness of ambassador opportunities.</li>
<li>Maintain accurate staffing records and complete administrative tasks to keep recruitment processes efficient.</li>
</ul>
&nbsp;&nbsp;</div>
<div>
<div><strong>Experience</strong></div>
<ul>
<li>This role is ideal for someone looking to build a career in marketing, talent management, experiential events or youth marketing.</li>
<li>Previous experience in recruitment, staffing, events, hospitality, campus marketing, student ambassador programmes or customer-facing roles is beneficial but not essential.</li>
<li>Fluent in both French and English (spoken and written) is essential.</li>
<li>A genuine understanding of French student life, university culture and the higher education landscape in France.</li>
<li>Strong organisational skills with the ability to manage multiple tasks and priorities.</li>
<li>Excellent communication and interpersonal skills, with confidence speaking to clients, ambassadors and colleagues.</li>
<li>Comfortable using digital tools such as Google Workspace or Microsoft Office, with a willingness to learn new platforms.</li>
<li>An interest in youth culture, social media, experiential marketing and brand experiences.</li>
<li>Interest in technology, innovation and emerging consumer trends would be an advantage.</li>
<li>A proactive attitude, willingness to learn and the ability to work independently as well as part of a team.</li>
<li>Based in London (or able to commute), with the flexibility to travel regularly throughout the UK and France.</li>
</ul>
&nbsp;</div>
<div><strong>Key Competencies</strong><br>Communication – You're confident communicating with clients, brand ambassadors and internal teams, building trusted relationships across multiple markets.</div>
<div>Recruitment &amp; Talent Management – You know how to source, recruit and develop exceptional ambassador talent while maintaining a strong and engaged community.</div>
<div>Cross-Cultural Understanding – You understand the differences between UK and French student culture and can adapt recruitment and engagement strategies accordingly.</div>
<div>Project Delivery – You're highly organised and detail-oriented, ensuring staffing and ambassador programmes run smoothly and contribute to wider campaign success.</div>
<div>Collaboration – You work closely with strategy, creative and client services teams to ensure staffing plans align with campaign objectives.</div>
<div>Executional Excellence – You take pride in delivering well-organised, high-quality campaigns and ensuring the people representing our clients genuinely reflect the audiences they are engaging.</div>
<div>&nbsp;</div></body></html>

Account Executive/Community Manager (UK & France)

<html><head></head><body><div>
<div><strong>Position: </strong>Office Manager (Full-time or Part-time)</div>
<div><strong>Location: </strong>London</div>
<div><strong>Reporting to:&nbsp;</strong> Head of Operations, People &amp; Culture</div>
<div><strong>Salary: </strong>£30,000 - £45,000 pro rata (dependent on experience)</div>
<div>&nbsp;</div>
<div><br>We’re not your typical agency.</div>
<div><br>Raptor is one of the world’s fastest-growing independent youth and community marketing agencies, helping major brands connect authentically with the next generation through ambassadors, creators, communities, experiences and social-first campaigns.</div>
<div><br>Over the past decade, we have grown from a start-up into a global agency working across North America, Europe and APAC. Our partners include Airbnb, PepsiCo, Deliveroo, Jägermeister, Tinder and many more.</div>
<div><br>Our ambition is simple: to become the world’s leading youth marketing agency. That means building world-class teams, exceptional technology and a global operating model that lets us deliver brilliantly and consistently in every market.</div>
<div><br>This is where you come in.</div>
<div>&nbsp;</div>
<div><strong>About You</strong></div>
<div>The ideal Office Manager is the heart of our agency - someone who creates an environment where people can do their best work while ensuring everything runs smoothly behind the scenes. As the first face visitors see, you'll set the tone with a warm, professional welcome and be a true ambassador for our culture. You'll take pride in creating a workspace that is organised, vibrant and inspiring, bringing energy and personality to the office while making sure our team feels supported, cared for and equipped to thrive. You'll embody our values in everything you do, balancing approachability with the confidence to maintain high standards, keep the office running seamlessly, and ensure everything stays shipshape. You'll know when to bring the fun, when to take charge, and how to create an environment that reflects the ambition, creativity and pace of a growing agency.</div>
<div>&nbsp;</div>
<div>&nbsp;</div>
<div><strong>The Role</strong></div>
<div>This is a hands-on role working to develop current and implement new Office, People &amp; Culture practices within the agency setting in line with current legislation. We operate a hybrid working model – from home and within our office in Shoreditch. It will be mainly office based, with some flexibility for working from home.</div>
<div>&nbsp;</div>
<div>The intention is that approximately 80% of working duties will be in supporting the general running of the agency with office management and operational duties. While approximately 20% of the role will be supporting the leadership team with administrative duties, HR duties and Finance duties as and when required.&nbsp;</div>
<div>&nbsp;</div>
<div>&nbsp;</div>
<div><strong>Responsibilities</strong></div>
<div><br><strong>Office Management</strong></div>
<div>(To make up approximately 80% of duties)</div>
<div>&nbsp;</div>
<div>To support the Senior Leadership Team with office and operations management to enable the proper and efficient running of the agency, while focusing on the vibrant culture and close collaboration of all teams to allow them to do their best work within an enjoyable and supportive environment.&nbsp;</div>
<div>&nbsp;</div>
<div>These include, but are not limited to:</div>
<ul>
<li>Culture and Values – Working with the Senior Leadership Team to maintain key values and rules for all employees to follow to ensure the company culture and ways of working are maintained across the company.<br>Company Socials – The management of team social activities and social budgets including quarterly full company away days<br>General Office Management Duties - maintaining a functioning office space, kitchen and bathroom to a high standard, liaising with cleaners and suppliers to keep an efficient and creative working environment<br>Fire, Health and Safety - Assist in accident and incident reporting and policies and upkeep of fire, health and safety equipment<br>Budget Awareness - Supporting cost-effective management of office suppliers and services<br>Utilities – Managing office sundries, cleaning and utility contracts<br>IT – Organisation of IT support and new hardware/software when required. Coordinating with external IT providers for hardware, software and support<br>Building Liaison - Liaising with the building reception team to ensure all building<br>related updates are relayed to the wider team</li>
<li>DSE and workstation compliance – coordinate DSE assessments, maintain records and support reasonable adjustments in line with health and safety requirements<br>Senior Leadership Admin - supporting the CEO and SLT on administrative duties such as logistics bookings and meeting notes<br>&nbsp;</li>
</ul>
<div><strong>HR Management</strong></div>
<div>(To make up approximately 20% of duties)</div>
<div>&nbsp;</div>
<div>Manage thorough processes for all standard HR practices required for the agency to operate efficiently and meet all HR legislation.</div>
<div>&nbsp;&nbsp;</div>
<div>Key responsibilities include, but are not limited to:</div>
<ul>
<li>HR administration and record keeping - maintaining accurate employee records (contracts, probations, sickness records, changes, right-to-work checks, GDPR compliance)</li>
<li>Recruitment – writing of job descriptions, drafting advertisements, conducting first stage interviews, and managing the interview process of new candidates alongside Line Managers</li>
<li>Onboarding – Preparation of onboarding materials and training plans. To include offer letters, contracts, new starter packs, induction timetables and probation meetings</li>
<li>Training – Working with team leaders to understand training needs and support with the sourcing and booking of training courses</li>
<li>Employee Relations – handle employee issues, including employee relations and performance management alongside team leads</li>
<li>Resignations - Managing resignations, exit interviews, final documentation and system updates</li>
<li>Holidays – Monitoring of employee holiday allowances and requests</li>
<li>Platform – Responsibility for management and best practise using the current HR platform (Charlie HR)&nbsp;</li>
<li>Where required, to have the understanding and skills to escalate any HR related issues that sit above your current level of training. Working with the Head of Operations, People &amp; Culture, Senior Leadership Team and external consultants where required.</li>
</ul>
<div>&nbsp;</div>
<div><strong>Prerequisites: &nbsp; &nbsp; &nbsp; &nbsp;</strong> &nbsp; &nbsp; &nbsp;</div>
<div>
<ul>
<li>You will have had previous experience working in an Office Manager capacity within an agency setting</li>
<li>1-3 years experience in an Office Manager or HR role</li>
<li>Track record working within a similar size company (50+ employees)</li>
<li>Good level of IT skills</li>
<li>You’re a Raptor at heart – &nbsp;down to earth, ambitious, tenacious and able to bring solutions to problems; innovating wherever possible.</li>
<li>Nice to have: CIPD qualified or currently working towards a qualification&nbsp;</li>
</ul>
</div>
<div>&nbsp;</div>
<div><strong>Key competencies:</strong></div>
<div>&nbsp;</div>
<div>Process – bring tested processes to the agency that can be adopted throughout to help streamline agency processes.</div>
<div>&nbsp;</div>
<div>Discretion and confidentiality - handles sensitive information with professionalism, care and integrity</div>
<div><br>Attention to Detail – dot the I’s and cross the T’s for all processes and procedures.</div>
<div>&nbsp;</div>
<div>Organised – thorough in all communications and activities, which instils confidence in clients, peers and managers.</div>
<div>&nbsp;</div>
<div>Relationship Builder – natural relationship builder, being the first point of contact for the team on all HR and office processes.</div>
<div>&nbsp;</div>
<div>Creativity – bring innovative approaches and thinking to projects, thinking outside the box to bring the best / most innovative solution to the table.</div>
<div>&nbsp;</div>
<div>Writer – possesses exceptional writing skills and the capability to articulate their thoughts clearly and concisely. They use creative and technically sound writing to produce powerful and effective communications.</div>
<div>&nbsp;</div>
<div>Positivity – bring positive energy to Raptor that is encouraging and uplifting to the team, clients and suppliers.</div>
<div>&nbsp;</div>
<div>Confidence – put in the time needed to gain knowledge and experience. Are happy to offer their thoughts and speak up / out to communicate their views.&nbsp;</div>
<div>&nbsp;</div>
<div>Balanced – have a strong work-life balance, personal interests, hobbies with a strong social network.</div>
<div>&nbsp;</div>
<div><br><strong>Benefits</strong></div>
<div>24 days’ holiday per year<br>Bonus scheme<br>Vitality Health cover<br>Work from Anywhere scheme<br>New business incentives scheme<br>Annual summer and Christmas parties<br>Team-building and agency activities<br>Discounts on local and national brands and businesses</div>
</div></body></html>

Office Manager

<html><head></head><body><div>
<div><strong>Head of Social&nbsp;</strong></div>
<div><strong>Reporting to: </strong>Managing Director</div>
<div><strong>Location: </strong>Hybrid working, London-based, with cross-regional collaboration</div>
<div><br>We’re not your typical agency.<br>Raptor is one of the world’s fastest-growing independent youth and community marketing agencies, helping major brands connect authentically with the next generation through ambassadors, creators, communities, experiences and social-first campaigns.</div>
<div>Over the past decade, we have grown from a start-up into a global agency working across North America, Europe and APAC. Our partners include Airbnb, PepsiCo, Deliveroo, Jägermeister, Tinder and many more.</div>
<div>Our ambition is simple: to become the world’s leading youth marketing agency. That means building world-class teams, exceptional technology and a global operating model that lets us deliver brilliantly and consistently in every market.</div>
<div>This is where you come in.</div>
<div>&nbsp;</div>
<div><strong>The Opportunity</strong><br>This is a rare opportunity to build and lead a new social practice within one of the world’s fastest-growing youth and community agencies. You will own the vision, proposition and commercial growth of the desk, helping current and new clients turn community participation into distinctive, high-performing social content.</div>
<div>Raptor has a unique advantage: our ambassador, creator and community activity creates a constant stream of authentic user-generated content and cultural insight. You will shape that raw material into platform-native strategies, always-on content systems and campaigns that drive relevance, engagement and growth.</div>
<div>You will also connect social to Raptor’s experiential work, ensuring activations are amplified before, during and after the live moment. From fast-turnaround content and branded shoots to creator partnerships and paid amplification, you will build a complete social offer that can plug into every client relationship.</div>
<div>This role combines ownership, creativity and commercial opportunity. You will work across regions, build your own team and ways of working, influence senior clients and use Raptor’s own channels as a shop window for what brilliant community-led social can achieve.</div>
<div>&nbsp;</div>
<div><strong>About You</strong><br>You are a social-first thinker with at least five years’ experience, ideally gained within a successful social media or integrated agency. You can move confidently from cultural insight and channel strategy to creative briefing, content production, paid amplification, measurement and senior client presentation.</div>
<div>You understand what makes content travel organically, how communities behave and how brands can participate in culture with credibility. You are fluent in the major platforms, curious about emerging formats and able to turn trends and audience behaviour into useful, brand-relevant opportunities.</div>
<div>You have a strong understanding of youth culture and Gen Z: the trends shaping their world, how they engage with brands and how their behaviour differs across platforms. You do not need to be Gen Z yourself, but you must have your finger firmly on the pulse and turn cultural shifts into credible opportunities for clients.</div>
<div>You are entrepreneurial and commercially minded. You want to build a capability, not simply inherit one: defining the product, creating the processes, selling the thinking, developing the team and proving the value of social through clear results.</div>
<div>&nbsp;</div>
<div>&nbsp;</div>
<div><strong>The Role</strong><br>As Social Lead, you will establish and lead Raptor’s social desk across strategy, organic content, community management, content production and paid amplification. You will be the agency’s senior social voice, responsible for the quality of the work, the growth of the service and the confidence clients place in our recommendations.</div>
<div>You will work closely with client services, community, strategy, creative, experiential, production and media specialists across the UK, US and wider network. Your role is to turn Raptor’s community intelligence and live experiences into connected social programmes that work across markets and platforms.</div>
<div>You will directly lead and develop our talented junior social professionals. One direct report has progressed through Raptor from Ambassador to marketing intern and Social Executive, and now works on the client side of the business, helping key brands generate user-generated content and build active communities. You will provide the direction, coaching and support that enables her, and the wider team to keep developing as the social function grows.</div>
<div>&nbsp;</div>
<div>&nbsp;</div>
<div><strong>You will:</strong></div>
<div>
<ul>
<li>Define Raptor’s social proposition, service model, pricing and roadmap, with community at its heart.</li>
<li>Create and sell insight-led social strategies for current clients, pitches and new-business opportunities.</li>
<li>Own channel and platform strategies across TikTok, Instagram, YouTube, LinkedIn and relevant emerging platforms.</li>
<li>Build always-on content systems that turn community activity and user-generated content into a reliable publishing pipeline.</li>
<li>Set standards for sourcing, permissions, rights management, brand safety and the responsible use of user-generated content.</li>
<li>Lead social thinking around experiential activations, planning amplification across pre-event, live and post-event phases.</li>
<li>Oversee content calendars, creative briefs, reactive content, branded shoots, short-form video and platform-native production.</li>
<li>Connect organic performance with paid amplification, working with specialists to define audiences, budgets, testing and optimisation.</li>
<li>Shape community-management playbooks covering tone of voice, engagement, moderation, escalation and social customer care.</li>
<li>Use social listening, platform analytics and cultural intelligence to identify trends, audience needs and creative opportunities.</li>
<li>Define meaningful KPIs and reporting frameworks across reach, engagement, community growth, content performance and business impact.</li>
<li>Lead senior client presentations, workshops, proposals, campaign reviews and ongoing growth conversations.</li>
<li>Run Raptor’s own social channels as a high-quality shop window for the agency’s thinking, culture, people and work.</li>
<li>Build the social team and partner network over time, identifying the right mix of strategy, creative, community, production and paid capability.</li>
<li>Manage scopes, budgets, resource, timelines, quality and profitability across the social portfolio.</li>
</ul>
</div>
<div>&nbsp;</div>
<div><strong>Experience</strong><br>At least five years’ experience in social media, preferably within a successful social-first, creative or integrated agency.<br>A strong portfolio of culturally relevant social work for recognised consumer brands.<br>Proven experience developing and presenting social strategies that connect audience insight, creativity and commercial objectives.<br>Hands-on understanding of organic social, community management, content production and paid social amplification.<br>Experience briefing and overseeing creators, designers, photographers, filmmakers, editors and production partners.<br>A record of growing accounts, contributing to pitches or helping sell new social work.<br>Experience managing budgets, scopes, resourcing and delivery across multiple client accounts.<br>Experience leading or developing people, with the ambition to build a high-performing social team.<br>An understanding of youth culture, communities, creators and experiential marketing is highly valuable.</div>
<div>&nbsp;</div>
<div>&nbsp;</div>
<div><strong>Key Competencies</strong></div>
<ul>
<li><em>Social strategy and platform leadership -&nbsp;</em>Build focused, insight-led strategies that define where a brand should play, how it should show up and what success should look like on each platform.</li>
<li><em>Community-led thinking - </em>Turn real community behaviour, conversation and participation into relevant content, stronger relationships and a distinctive creative advantage.</li>
<li><em>Social-first creativity - </em>Recognise ideas that belong in feeds and communities, brief them clearly and raise the standard of content across always-on, campaign and reactive work.</li>
<li><em>Commercial and practice building - </em>Package and sell a compelling service, protect profitability and build the people, partners and processes needed to scale the desk.</li>
<li><em>Client leadership and communication - </em>Build trust with senior stakeholders, present persuasive recommendations and turn complex social opportunities into clear decisions and practical action.</li>
<li><em>Collaborative leadership - </em>Bring strategy, community, creative, experiential, production, media and client teams together around one shared social ambition across regions.</li>
</ul>
<div>&nbsp;</div>
<div><strong>Location, Flexibility &amp; Travel</strong><br>This role is designed for a UK-based social leader who can collaborate regularly with the London team while working flexibly around client, campaign and team needs. The role will also partner closely with colleagues and clients across the US and wider Raptor network.</div>
<div>London collaboration: regular in-person time for priority client meetings, shoots, workshops, pitches and team development.<br>Activation travel: occasional UK or international travel for major shoots, events and live campaign moments.<br>Cross-region working: regular remote collaboration across time zones, with travel planned around the moments where being together adds the most value.<br>Planning: travel and in-person requirements will be communicated as far ahead as possible.<br>The aim is a sustainable, transparent working pattern that supports outstanding social work, strong client relationships and a connected global team.</div>
<div>&nbsp;</div>
<div><strong>Benefits</strong><br>24 days’ holiday per year<br>Bonus scheme<br>Vitality Health cover<br>Work from Anywhere scheme<br>New business incentives scheme<br>Annual summer and Christmas parties<br>Team-building and agency activities<br>Discounts on local and national brands and businesses</div>
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<div><strong>Contract &amp; Salary</strong><br><em><strong>Contract: </strong></em>Permanent. Working pattern and start date to be agreed.</div>
<div><em><strong>Salary:</strong></em> £65-75k To be agreed, reflecting the experience and scope of the role.</div>
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Head of Social

<html><head></head><body><h3><span style="font-family: helvetica;">Overview:</span></h3>
<div><span style="font-family: helvetica;">Raptor exists to bridge the gap between brands and the real lives of young people. We are a multidisciplinary marketing agency operating at the intersection of where youth meets culture.&nbsp;</span></div>
<div><br><span style="font-family: helvetica;">In today’s ever-evolving cultural landscape, young audiences expect more from the companies they engage with. Authenticity is non-negotiable, and therefore its imperative brands must speak to youth culture in ways that resonate both deeply and accurately. At Raptor, we support our clients in navigating this complex terrain by tapping into the real voices and lived experiences of young people around the world.</span></div>
<div><br><span style="font-family: helvetica;">With a global insight network of over 10,000 young individuals, we’re always in touch with an ever-evolving youth landscape. This direct access allows us to decode what engages and motivates young audiences, ensuring every campaign we craft resonates personally, collectively, and culturally. Whether through immersive live experiences, content, social-first storytelling, brand partnerships, or large-scale sampling campaigns, we design work that meets young people where they are—online, on campus, and in real life.</span></div>
<div><br><span style="font-family: helvetica;">Headquartered in the UK, but with teams in both Europe and North America, we partner with global culture-led companies - inc. Pepsi Co, Tinder, Jagermeister, Samsung &amp; Deliveroo - to build campaigns that drive relevance and long-term impact.&nbsp;</span></div>
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<h3><span style="font-family: helvetica;">About You:</span></h3>
<div><br><span style="font-family: helvetica;">You will ideally have an understanding of integrated campaigns and the marketing mix. You will need experience in supporting in developing, creating and implementing integrated marketing campaigns.</span></div>
<div><br><span style="font-family: helvetica;">You will be up to date with the latest trends and best practices, with a special focus on the youth and student audience – with the ability to adapt quickly to what is an ever-evolving audience.</span></div>
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<div><span style="font-family: helvetica;">You’ll be comfortable working in a fast-paced environment, balancing multiple projects, and clients. &nbsp;You need to be likeable, down to earth, ambitious and tenacious. Most importantly, you bring energy, fresh ideas, solutions to problems, and are able to spot angles to help ensure exceptional project delivery and client satisfaction is high.</span></div>
<h3>&nbsp;</h3>
<h3><span style="font-family: helvetica;">The Role:</span></h3>
<div><span style="font-family: helvetica;">This will be a hands-on role working across a range of clients and projects. It will be predominantly office based within the Raptor client services account team but will also involve field work such as on campus events, live events, shoots and roadshows. You will work closely with the Account Manager &amp; Senior Account Manager to ensure all projects are planned and delivered to a high specification.</span></div>
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<ul>
<li style="font-family: helvetica;"><span style="font-family: helvetica;">Arranging meetings and liaising with clients to understand their requirements</span></li>
<li style="font-family: helvetica;"><span style="font-family: helvetica;">Engaging with and booking events with event spaces – and developing associated journey plans</span></li>
<li style="font-family: helvetica;"><span style="font-family: helvetica;">Quality control of all work that is submitted to clients, including social content</span></li>
<li style="font-family: helvetica;"><span style="font-family: helvetica;">Disclosing campaign details to the client and all team members</span></li>
<li style="font-family: helvetica;"><span style="font-family: helvetica;">Monitoring all stages of campaigns to guarantee that they run smoothly</span></li>
<li style="font-family: helvetica;"><span style="font-family: helvetica;">Managing and working with student brand ambassadors</span></li>
<li style="font-family: helvetica;"><span style="font-family: helvetica;">Managing and ensuring the high performance on student brand ambassador campaigns, including recruitment and onboarding</span></li>
<li style="font-family: helvetica;"><span style="font-family: helvetica;">Writing status &amp; contact reports throughout the duration of the project to keep clients and peers updated</span></li>
<li style="font-family: helvetica;"><span style="font-family: helvetica;">Ensuring that the project stays within the allocated budget with support from Account Manager</span></li>
<li style="font-family: helvetica;"><span style="font-family: helvetica;">Administration tasks that will help to keep campaigns well-managed and organised</span></li>
<li style="font-family: helvetica;"><span style="font-family: helvetica;">Offering creative ideas to the account manager to develop exciting campaigns and encourage clients to understand the importance of creativity throughout projects</span></li>
</ul>
<h3><br><span style="font-family: helvetica;">Experience:</span></h3>
<ul>
<li style="font-family: helvetica;"><span style="font-family: helvetica;">No previous agency experience needed</span></li>
<li style="font-family: helvetica;">Familiarity with delivering projects or campaigns - on time, on budget, and with high attention to detail</li>
<li style="font-family: helvetica;">Confidence in communicating with clients, staff, and suppliers</li>
<li style="font-family: helvetica;">An understanding of the UK student and youth/Gen Z market</li>
<li style="font-family: helvetica;">Experience supporting live events and digital campaigns</li>
<li style="font-family: helvetica;">Strong organisational skills and the ability to juggle multiple tasks at once</li>
</ul>
<h3><br><span style="font-family: helvetica;">Key competencies:</span></h3>
<div><span style="font-family: helvetica;">Attention to Detail – dot the I’s and cross the T’s for presentations, reports, budgets.</span><br><span style="font-family: helvetica;">Organised – thorough in all communications and activities, which instils confidence in clients, peers and managers.</span><br><span style="font-family: helvetica;">Relationship Builder – Natural relationship builder being the first point of contact for clients and suppliers. Proactively build connections with peers, clients, media, partners and suppliers.</span><br><span style="font-family: helvetica;">Creativity – they bring innovative approaches and thinking to projects, thinking outside the box to bring the best / most innovative solution to the table.</span><br><span style="font-family: helvetica;">Writer – Possess exceptional writing skills and the capability to clearly and concisely articulate their thoughts. They use creative and technically sound writing to produce powerful and effective communications.</span><br><span style="font-family: helvetica;">Socially Savvy – a strong understanding of social media and the latest trends.</span><br><span style="font-family: helvetica;">Positivity – Bring positive energy to Raptor that is encouraging and uplifting to the team, clients and suppliers.</span><br><span style="font-family: helvetica;">Confidence – put in the extra time needed to gain knowledge and experience. Are happy to offer their thoughts and speak up / out to communicate their views.</span><br><span style="font-family: helvetica;">Balanced – have a strong work-life balance, personal interests, hobbies with a strong social network.</span></div>
<h3><br><span style="font-family: helvetica;">Benefits:</span></h3>
<p><br><span style="font-family: helvetica;">24 days holiday per year</span><br><span style="font-family: helvetica;">Pension scheme</span><br><span style="font-family: helvetica;">Bonus scheme</span><br><span style="font-family: helvetica;">Vitality Health</span><br><span style="font-family: helvetica;">New business incentives scheme</span><br><span style="font-family: helvetica;">Annual summer &amp; Christmas parties</span><br><span style="font-family: helvetica;">Team building &amp; agency activities</span><br><span style="font-family: helvetica;">Discounts on local &amp; national brands/businesses</span></p>
<p>&nbsp;</p>
<h3><span style="font-family: helvetica;">Contract &amp; Salary:</span></h3>
<p><br><span style="font-family: helvetica;">Permanent</span><br><span style="font-family: helvetica;">Account Executive Salary: £28,800 - £30,000 pro rata, depending on experience</span><br><br></p></body></html>

Account Executive (Immediate Start)

<html><head></head><body><div>
<div><strong>New Business &amp; Marketing Director - Job Description</strong></div>
<div><strong>Position</strong>: New Business &amp; Marketing Director&nbsp;</div>
<div><strong>Location</strong>:London (3 days in the office, 2 days WFH)</div>
<div><strong>Reporting to</strong>:CGO</div>
<div><strong>Direct reports:</strong> Team of 2</div>
<div>&nbsp;</div>
<div><strong>Overview:</strong></div>
<div>Raptor exists to bridge the gap between brands and the real lives of young people. We are a multidisciplinary marketing agency operating at the intersection of where youth meets culture.</div>
<div>In today’s ever-evolving cultural landscape, young audiences expect more from the companies they engage with. Authenticity is non-negotiable, and therefore its imperative brands must speak to youth culture in ways that resonate both deeply and accurately. At Raptor, we support our clients in navigating this complex terrain by tapping into the real voices and lived experiences of young people around the world.</div>
<div>With a global insight network of over 10,000 young individuals, we’re always in touch with an ever-evolving youth landscape. This direct access allows us to decode what engages and motivates young audiences, ensuring every campaign we craft resonates personally, collectively, and culturally. Whether through immersive live experiences, content, social-first storytelling, brand partnerships, or large-scale sampling campaigns, we design work that meets young people where they are - online, on campus, and in real life.</div>
<div>Headquartered in the UK, but with teams in both Europe and North America, we partner with global culture-led companies - inc. Google, Jägermeister, PepsiCo, Airbnb &amp; Deliveroo - to build campaigns that drive relevance and long-term impact.</div>
<div>The agency is in an unprecedented period of growth, having recently been named in both the Sunday Times 100 (fastest growing private companies in the UK) and the FEBE growth 100.<br><br></div>
<div><strong>About You:</strong></div>
<div>You’re a commercially driven operator who turns reputation, relationships and momentum into pipeline. You’re comfortable carrying a number and have the discipline to follow an opportunity through from first conversation to close.</div>
<div>You’ll be hands-on across the full new business journey - generating and qualifying leads, nurturing prospects and leading pitches - while being strategic lead on the agency’s marketing engine so the brands, intermediaries and partners who matter think of Raptor when the right briefs land.</div>
<div>You thrive in a fast-paced environment and work comfortably with founders and senior leadership. You’ve managed people before and will lead, train and mentor two direct reports - &nbsp;developing them to support the wider team’s goals. Most importantly, you bring energy, organisation and a genuine interest in brands, culture and Gen Z.</div>
<div>&nbsp;</div>
<div><strong>The Role:</strong></div>
<div>This role combines revenue ownership, pipeline management, pitch leadership, agency marketing, intermediary relationships and prospect nurturing. You’ll be involved in:</div>
<div>1. Owning the new business target and pipeline</div>
<div>Carry and deliver the annual new business revenue target, owning the rhythm from lead generation through to close.<br>Build and maintain a single source of truth for the pipeline, tracking every opportunity by owner, value, stage and next action across all sources.<br>Qualify leads commercially, nurture warm prospects, and maintain a realistic, weighted forecast with senior leadership.<br>Run reputation-led outreach that leverages Raptor’s profile (Sunday Times 100, FEBE Growth 100, ADWEEK Fastest Growing Agency, Industry Awards, marquee clients), and manage referrals from clients and partners.<br>2. Leading all new business pitch processes</div>
<div>Own the end-to-end pitch process for every opportunity, shaping the team, timeline and response.<br>Manage RFIs, RFPs, tenders and credentials requests, and keep Raptor’s pitch materials sharp.<br>Gather intel beforehand, capture learnings afterwards, and drive disciplined follow-up to close at a high win rate.<br>3. Targeting and lead generation</div>
<div>Work with the CGO to manage the ideal client profile, priority sectors and “dream list” of prospects.<br>Manage lead generation activity, partners and the prospect database.<br>4. Owning agency marketing</div>
<div>Lead day-to-day marketing across newsletter, social, website, PR, awards, case studies, events and thought leadership - using the wider team to deliver.<br>Build fame, credibility and warmth among the audiences that matter, contributing tangibly to the pipeline.<br>5. Credentials, case studies and proof</div>
<div>Own the quality and currency of our growth materials: master credentials deck, case studies, sector-specific decks, award submissions and an internal library of proof points.<br>Ensure Raptor always has current, compelling materials ready to go.<br>6. Budget and commercial discipline</div>
<div>Manage the new business and marketing budget so spend is intentional, recommending what to accelerate, pause or stop.<br>Track partner costs and spend on events, PR, awards and lead generation, evaluating whether activity creates real revenue.<br>7. Leading and developing your team</div>
<div>Manage, motivate and set clear goals for two direct reports - a Marketing Manager and a New Business Executive - holding the team to them.<br>Train and mentor the team to raise their skills and support the wider new business and marketing goals.<br><br><strong>Experience</strong>:</div>
<div>Substantial experience in a new business, growth or commercial leadership role within a fast-paced environment (agency experience preferred but not essential)<br>A proven track record of carrying and delivering against a new business revenue target.<br>Experience owning end-to-end pitch processes - RFIs, RFPs, tenders and credentials - with a strong win rate.<br>Experience building and managing a pipeline and prospect database.<br>Experience running or overseeing agency marketing across multiple channels.<br>A strong writer and communicator, confident with senior people / C-suite, clients, intermediaries and partners.<br>Proven experience managing, training and mentoring direct reports, with a track record of developing people to support team goals.</div>
<div><br><strong>Benefits:</strong></div>
<div>24 days holiday per year<br>Pension scheme<br>Bonus scheme<br>Vitality Health<br>New business incentives scheme<br>Annual summer &amp; Christmas parties<br>Team building &amp; agency activities<br>Discounts on local &amp; national brands/businesses<br>*full benefits document available on request<br>Work from anywhere week<br><br></div>
<div><strong>Contract &amp; Salary:</strong></div>
<div>Hours: Full-time, 9:30am-5:30pm.</div>
<div>Period: Full-time, with 6 month probationary period.</div>
<div>Salary: £TBC, depending on experience, competitive new business incentive scheme</div>
<div>This is a pivotal role at an important moment for Raptor. We have a strong agency, brilliant clients, real momentum and external recognition - and a clear ambition to build a consistent, accountable growth engine. We need someone to own the number, own the pitch, and turn our reputation and relationships into revenue.&nbsp;</div>
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Job Openings

Account Executive/Community Manager (UK & Germany)

Account Executive/Community Manager (UK & France)

Office Manager

Head of Social

Account Executive (Immediate Start)

New Business & Marketing Director